Reusable Canvas Tote Bag – The Earth is My Friend (350 x 650 mm)
Tote bag – The Earth is my friend
Aiming to reduce plastic waste, EQUO introduces a collection of reusable, sustainable tote bags with inspiring messages that are perfect for your everyday life. Our bags are made with fine canvas fabrics and buttons for strong, stylish and functional use.
Goodbye Plastic: A bold message that encourages plastic waste reduction. With quirky graphic elements, the EQUO design focuses on inspiring people to take action towards a more sustainable future.
Perfect for carrying laptops, notebooks, and your everyday items.
Size: 350 x 650 mm
Material Info
100% Biobased
Yes
Certifications
Yes
Toxicity
Yes
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General Specs
Yes
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Food Specs
Yes
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General Info
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Dimensions (Product)
Shipping Policy
Shipping carriers’ policy
For Vietnam Market
Viettel Post – Hotline: 1900 8095
• Weight: <=200kg (Chargeable weight based on: Express: L x Wx H / 6000, Economy: L x W x H /
4000).
• Pickup location: Hanoi & Ho Chi Minh City citywide & central areas for other provinces/districts.
• COD fee (VAT not included):
o Free for inner-city orders
o For inter-city orders, COD fee = 0.9% COD, minimum 9.100VND
o For sub-district orders, COD fee = 1.35%, minimum 13.500VND
• Insurance cost (VAT not included): 0.9% of declaration value, minimum 9.100VND
• Pickup time: Inner & outer city districts, Hanoi & Ho Chi Minh City
o Orders verified before 8 am will be picked up in the morning
o Orders verified before 2 pm will be picked up in the afternoon
• Delivery:
• Cities/provinces urban areas: Approximately 3 – 5 days for express shipments, and 5 – 7 days for
economy ones
o Districts: Approximately 5 – 7 days for express shipments, and 7 – 10 days for economy
ones
EMS – Hotline: 1900 545433
• Weight: <=200kg (Chargeable weight based on: Express: L x W x H / 6000, Economy: L x W x H /
4000)
• Pickup location: Customers are responsible for sending single parcels to the nearest post
offices; EMS only supports picking up parcels already sent to EQUO’s 2 warehouses
• COD fee (VAT not included):
o COD <=300.000VND, fee = 12.000VND
o COD from 300.000VND to 600.000VND, fee = 13.700VND
o COD from 600.000VND to 1.000.000VND, fee = 15.500VND
o COD above 1.000.000VND, fee = 1,09% COD value, minimum 16.500VND
• Insurance cost (VAT not included): 1% of declaration value, minimum 15.000VND
• Pickup time:
o EMS only supports picking up at EQUO’s 2 warehouses, doesn’t support picking up
single parcels. Customers are responsible for sending single parcels to the nearest post
offices
• Delivery time:
o Cities/provinces urban areas: Express: Inner-province: 36 – 48h, Inter-province: 48 – 72h
o Districts: Express: 60 – 72h (2.5 – 3 days), Inter-province: 72 – 96h (3 – 4 days); Express
delivery to district island: Varied upon ships’ and water-crafts’ conditions
Best Express – Hotline: 0243 2008 256
• Weight: <=200kg (Chargeable weight based on: Express: L x W x H / 6000, Economy: L x W x H /
4000)
• Pickup location: Hanoi & Ho Chi Minh City’s urban areas
• COD fee (VAT not included): Free for order <3.000.000VND, fee = 0.6% COD for order
>3.000.000VND
• Insurance cost: Not applicable
• Pickup time:
o Orders verified before 8 am will be picked up in the morning
o Orders verified before 2 pm will be picked up in the afternoon
• Delivery:
o Express: Urban areas: Within 4 – 6h, Suburban areas: 12 – 24h, Inter-province: 24 – 48h
(1 – 2 days)
o Combined: Urban areas: 24 – 48h, Suburban areas: 24 – 48h, Inter-province: 48 – 96h (2
– 4 days)
o Economy: Urban areas: 24 – 48h, Suburban areas: 48 – 72h (2 – 3 days), Inter-province:
72 – 168h (3 – 7 days)
o Districts: Express: 72h – 96h (3 – 4 days), Economy: 72 – 168h (3 – 7 days)
Refund Policy
Withdrawal/Refund Policy
EQUO system splits customer accounts into 2 categories: COD account and service user account.
1. For COD accounts, the customer can choose to receive money during the cross-checking period that is
in correspondence with the level of account in EQUO system.
2. For service user accounts, you cannot transfer money to your bank account or receive money in cash.
Besides, you are not able to transfer, exchange or sell your account balance in any case. Moreover, the
account balance cannot be used as a valid medium of exchange in any circumstance either.
In case you want to terminate your use of EQUO service, you can follow guidelines as stated in
Termination of Service Use Policy.
Conditions of withdrawal:
– Customers must possess a payment account (integrated with NganLuong e-wallet or into EQUO
system)
– Shipping fee sitting at 0 at the moment of transaction & credit balance >0
– No orders awaiting cross-check
– No orders awaiting process in the transaction record
Note: EQUO will not proceed to cross-check part of the credit amount in that cross-check session, but
instead remit the total COD amount before the session, should the customers meet all required
conditions.
Termination of Service Use Policy
If you request termination of service use and ask for a refund, you will receive 100% of your EQUO
account balance in cash or bank account transfer.
Services that you registered using “free money”, which was gifted to your account or won from minigames
are not included in the refund amount.
Refund Conditions
The customer has stopped using the account, has no other account in the system and currently has no
order in the system.
Each customer can only be refunded once for each refundable service type.
The customer does not violate any policy of EQUO or exploit EQUO policies to profit themselves (e.g.
open multiple accounts to exploit promotion programs or similar activities for personal gain)
If the customer who requests a refund has one of the following information that matches the database
of refunded customer/service, then the refund request will be denied:
• Same ID number.
• Same email address that registered the service.
• Same mobile phone number.
The refund request will be denied if the customer violates any policy or term of service use or request a
refund from a suspended service.
Refund Procedures
The customer sends a request in text form to the email address support@EQUO.asia to request a full
refund and account closure.
EQUO will refund by transferring the money to the bank account of the customer within 30 days if the
customer can satisfy all the requirements and at the same time, the user account of that customer will
be closed forever, along with other accounts if there is any.
For more information or in case you have any questions for EQUO, please go to EQUO contact page.
General Inquiries
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